Policies

Terms and Conditions of Sale

The following terms govern all transactions between The Book Hut Limited and customers.

1.0 Consumer Guarantees Act 1993

1.1 Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

1.2 Customers agree that where products are purchased for the purpose of a business the Consumer Guarantees Act 1993 does not apply.

1.3 Any claim by a customer which is based on any defect in the quality or condition of a product or the product’s failure to correspond with specifications must be notified to The Book Hut Limited within 30 days of the date of delivery. Unless notice is received within 30 days of the date of delivery, the customer is deemed to have accepted the product as being of merchantable quality, corresponding with specifications and free of defects.

1.4 Except as provided by law, all implied conditions and warranties in respect of the product are hereby excluded.

2.0 Pricing

2.1 All prices are GST inclusive unless otherwise stated.

3.0 Payment and Delivery

3.1 With credit card payments The Book Hut Limited will send the product out to the customer the day the order is received.

3.2 With Bank Transfers and Cheque payments The Book Hut Limited will send the product out to the customer the same day the bank has cleared the payment.

3.3 The Book Hut Limited does not recommend that cash be mailed for payment of products. If the Customer does mail cash, The Book Hut Limited accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash.

3.4 If the Customer chooses to pay for their purchase via a bank transfer and credits money to an incorrect bank account number, and the correct number was provided to the Customer by The Book Hut Limited then we will not accept any responsibility for correcting payment and the goods will not be dispatched.

3.5 If an incorrect delivery address is found to be an error made by The Book Hut Limited, we will accept responsibility for the re-delivery, replacement or refunding of the product. However if the error is found to be made by the Customer then The Book Hut Limited will not refund or resend the product and all responsibility for correcting delivery will be borne by the Customer.

4.0 Secure Server Information

4.1 To ensure that we provide complete security for your electronic transactions on our website we use secure socket layer [SSL] protocol. SSL uses 128-bit encryption for all personal information in transit over the Internet, including your credit card number, name and address. This technology is designed to protect your information. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

5.0 Personal Information

5.1 All information collected from our customers is only used for the processing of orders. We do not release or trade this information to any other organizations.

5.2 If the customer is an individual, ie: a natural person, the customer has rights under the Privacy Act 1993 to access and request the correction of any personal information which The Book Hut Limited holds about the customer.

6.0 Law and Jurisdiction

6.1 All transactions between The Book Hut Limited and customers are subject to the laws of New Zealand and the customer submits to the jurisdiction of the Courts of New Zealand.

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